What is Bentech's Privacy Policy?

We collect information in a few ways:

• Account information: name, email address, phone number, and password when you create an account or sign up for a course.
• Contact form submissions: any details you share with us through the About page contact form, such as your name, email, and message.
• Payment information: billing details processed when you purchase a course or service. Card details are handled by our payment processor and are not stored on our servers.
• Usage data: pages visited, time spent on the Site, links clicked, and general device and browser information, collected automatically through cookies and similar technologies.
• Course progress: your enrollment, completion status, and activity within any courses you take with us.

We use the information we collect to:

• Create and manage your account, and deliver the courses and services you sign up for.
• Process payments and send related confirmations or receipts.
• Respond to questions you send through our contact form, email, or phone.
• Improve the Site, our courses, and our services based on how they're used.
• Send updates about your account, course progress, or services you've requested.
• Send occasional news about new courses, services, or offers, where you've agreed to receive them. You can opt out at any time.
• Keep the Site secure and prevent misuse.

We don’t sell your personal information. We share it only in these situations:

• With service providers who help us run the Site, process payments, host data, or deliver email, under agreements that limit how they can use it.
• With trusted partners, such as Irembo Gov, where this is necessary to deliver a specific service you've requested.
• If required by law, such as in response to a valid legal request from a court or regulator.
• If Bentech is involved in a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Site is used. For details on the types of cookies we use and how to manage them, see our Cookie Policy.

We use reasonable technical and organizational measures, such as encryption in transit and access controls, to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we can’t guarantee absolute security, but we work to keep your data safe and to limit access to those who need it to do their jobs.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information, subject to certain legal exceptions.
• Object to or restrict certain uses of your information.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us using the details at the bottom of this page.

Our courses are intended for students, professionals, and businesses. The Site is not directed at children under 16, and we don’t knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time as our services evolve. We’ll update the effective date at the top of this page when we do. Continuing to use the Site after a change means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle your information, reach out to us:

• Email: admin@bentechrw.com
• Phone: +250 782 643 272
• Location: Kigali, Rwanda